K77's Privacy Policy — Your data is safe with us

K77 ("we", "our", "platform") places the highest importance on the privacy of members in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you, why we collect it, and how it is used and kept secure.

By using k77's website or app, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.

This policy is part of k77's Terms & Conditionsapplies alongside. In the event of any conflict, this Privacy Policy shall take precedence.

We collect different types of information for different purposes. Full details are provided below:

We never store your full bank account number or card number. Payment details are held within the payment provider's secure systems.

K77 collects information through the following methods:

• Directly provided: Information you provide during registration, KYC verification, payment, or when contacting our support team.
• Automatic collection: Information collected automatically through cookies and analytics tools while you use the platform.
• From third parties: Information received from payment providers or identity verification agencies — only where required.
• Log Data: IP address, access time, and browser information automatically recorded in server logs.

K77 uses your information only for specific, legitimate purposes. All purposes are clearly outlined below:

• Account creation, management, and verification.
• Processing deposits, withdrawals, and other financial transactions.
• Prevention of fraud, money laundering, and other illegal activities.
• Implementing Responsible Gaming policies and safeguarding members.
• Customer support and issue resolution.
• Improving platform functionality and enhancing the user experience.
• Fulfilling legal and regulatory obligations.
• Sending relevant promotional messages to members who have given their consent.

K77 does not sell, rent, or commercially transfer your personal data to any third party. However, data may be shared in the following limited circumstances:

• Payment Provider: Only the financial information necessary to process transactions is shared with payment partners such as Mobile Pay, Nagad, or Rocket.
• Law Enforcement: We may be required to provide information in accordance with a court order or valid legal directive.
• KYC Partner: Limited data is shared with a licensed KYC provider for identity verification purposes.
• Auditors: Relevant data may be shared with authorized auditors during license renewals or regulatory reviews.

All third-party partners are contractually required to comply with k77's privacy standards and may only use data for specified purposes.

K77 uses cookies and similar technologies. Cookies are small files stored on your device that help the platform remember your preferences and improve your experience.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preference and account settings.
• Analytics cookies: To understand how the platform is being used — fully anonymized.
• Marketing Cookies: To show relevant offers — only with your consent.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

K77 does not retain your data longer than necessary. Retention periods depend on the type of information and the purpose for which it was collected.

Once the retention period ends, data is securely deleted or anonymized. If legal obligations exist, the period may be extended.

You have a number of important rights over your personal data. k77 fully respects and upholds all of these rights.

To exercise these rights support@k77-jit.comto send us an email. We will respond within 30 days.

K77's services are intended for users aged 18 and above only. We do not knowingly collect personal data from minors.

• Age verification is carried out at the time of registration.
• If a minor is identified, their account and associated data will be deleted immediately.
• If parents believe their child's information may be in our possession, please contact us immediately.

K77 employs the most advanced technical and organizational measures to protect your data. Our security framework includes:

• 256-bit TLS/SSL encryption on all connections.
• AES-256 encryption for all data stored in the database.
• Multi-Factor Authentication (MFA) support.
• 24/7 security monitoring and intrusion detection systems.
• Regular security audits and vulnerability assessments.
• Staff data protection training and access controls.

K77 may update this Privacy Policy from time to time. Members will be notified of significant changes via email or platform notifications.

• Changes take effect 7 days after the updated policy is published.
• The "Last Updated" date at the top of the page will always reflect the latest revision.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not accept the updated policy, you have the option to close your account.

For any privacy-related questions, requests, or complaints, please get in touch with us. Our dedicated privacy team is always ready to help resolve your concerns.